Returns & Exchanges Policy

At Fly Official Store, we stand by the quality of our performance gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We want to ensure you have the perfect fit and equipment to elevate your game without any compromise.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Package Your Gear

  Place the unused sports equipment or apparel back into its original box or mailer, ensuring all tags and protective seals are intact.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.